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Leadership Training

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Management and Personal Skills

Understanding Nonverbal Communication

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The Art of Public Speaking

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295 Videos in Leadership Training

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Why Zebras Don't Get Ulcers - With Robert Sapolsky
Tackling the serious topic of stress in his famously entertaining manner, Professor Sapolsky sets the stage on a Kenyan savannah, with a hungry lion in hot pursuit of a terrified zebra. As he explains, the zebra's fight-or-flight response channels essential…
Overcome Obstacles - Demosthenes of Athens
Part of the Series: The Art of Public Speaking
Here, Professor Hale outlines the goals of the course. Then, he introduces you to Demosthenes - the ancient Greek orator whose life and career illustrates how practice, hard work, memorization, the acceptance of early failures, and other skills are essential…
The Science of Nonverbal Communication
Episode 1 of Understanding Nonverbal Communication
Learn about the popular, and often incorrectly referenced, study from the 1960s that opened the door to the modern study of nonverbal communication. Understand why nonverbal communication matters so much, and learn how it interacts with verbal communication to reemphasize…
Mindset, Motivation and Leadership - With Carol Dweck
People are fairly evenly divided between those with either a growth or a fixed mindset about intelligence and talent. And leaders' mindsets, Professor Dweck shows, influence their ability to grow on the job and to develop successful teams. Leaders with…
That's Not What I Meant with Deborah Tannen
Deborah Tannen revolutionized our understanding of gender and communication. Debunking the misconception that communication would be transparent if we simply "said what we meant," Tannen counters by suggesting that we do say what we mean--only we say it in our…
Practice Your Delivery - Patrick Henry
Part of the Series: The Art of Public Speaking
Key to effective speaking is using your voice and body to reinforce your meaning. Using examples from Patrick Henry, Oliver Cromwell, Winston Churchill, and others, learn how the power of a speech lies not so much in words as in…
Negotiation - Myths, Misperceptions and Damned Lies by Margaret Neale
Program Highlights What is your biggest source of power in any negotiation? How to redraw the boundaries of a negotiation in your favour? How focusing on the upside improves your deal. It's better to receive the first offer than to…
The Power of Persuasion by Robert Cialdini
Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this program he reveals what lies at the…
Leadership and Management
Part of the Series: Recruitment & People Management
Key Topics Leaders Managers Autocratic Managers Democratic Managers Laissez-Faire Managers Paternalistic Managers Theory X And Y Managers What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the…
4 videos
Interpreting Nonverbal Communication
Episode 9 of Understanding Nonverbal Communication
How good are we at reading people? Can we train ourselves to be better at this skill, or is it an inherent ability? This lecture explores a number of studies that measure the ability to read facial expressions, voice and…
Communicating Attraction
Episode 12 of Understanding Nonverbal Communication
Conclude the course by revealing how the ability to better read nonverbal communication can affect our daily relationships and help us have a better chance of success in all areas of life. From job interviews to doctor's visits, Dr. Frank…
Power: How to Get It, Use It, and Keep It - by Jeffrey Pfeffer
Program Highlights: Hierarchies are inevitable, so learn the rules of the game. Qualities that create power--and why intelligence is not one of them. How we limit ourselves when it comes to acquiring power. Getting a job, having control over your…
Skills, Techniques and Strategies for Effective Negotiations - With Patrick Cleary
Program Highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility--and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about…
Celebrate What's Right With The World - A Vision of Possibilities
This new training program teaches what a powerful force having a vision of possibilities can be for you. Do you have a vision for your organization? More importantly, do you have one for yourself? One that gets you excited every…
Organizing Your Business Around the Customer by Roger Siboni
Not all customers are created equal. Ten percent of your customers often provide ninety percent of your Profits. As Roger Siboni explains, the best usage of customer relationship management (CRM) is to enhance the experience for Profitable customers, to bring…
Decision Analysis - Why Don't We Naturally Make Good Decisions? By Ron Howard
Decision making cuts across all human activities. Yet we rarely study--much less apply--the fundamental thinking processes that should be undertaken before we make important decisions. Most of us can't stop our emotions from having more sway than rational deliberation. Dr.…
Cultural Differences in Nonverbal Communication
Episode 10 of Understanding Nonverbal Communication
While the previous lectures explored the biological evolution of nonverbal communication, which are hard-wired into most living creatures, this lecture delves into the fascinating impact culture has had on nonverbal communication. Examine the nonverbal communication differences that are driven by…
The Meaning of Personal Space
Episode 2 of Understanding Nonverbal Communication
Examine the biological drives, such as territorialism, that influence our nonverbal reactions. Define the three "levels" of territories and see how they affect our reaction. Understanding this is an inherent reaction in everyone can help reduce social conflicts.
Be Yourself - Elizabeth I to Her Army
Part of the Series: The Art of Public Speaking
In order to make the deepest possible connection with your audience, it's essential to talk about yourself. This lecture provides you with advice on opening up to people about yourself - your experiences, your emotions, even your weaknesses - with…
Strategy by Design - How Design Thinking Builds Opportunities by Tim Brown
Successful innovations must be desirable to consumers, technically feasible, and viable from a business point of view. But how do you meet these requirements? Tim Brown advocates using the three stages of "design thinking": inspiration, ideation, and implementation. For inspiration,…